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Pre-Sales Support

At the pre-sales stage, our expert team works to understand your requirements. Using deep industry knowledge, we provide tailored guidance to help you select the optimal watch components for your project. We recognize each component is vital to the final timepiece's excellence and are here to ensure you find the perfect precision parts for your quality and design goals.

Dedicated Project Support

After-sales service

>> FAQ

Manufacturing & Quality Control Questions

How do you ensure the quality of your watch accessories?

We implement a rigorous Quality Management System (QMS). Every component undergoes professional quality inspection at every stage, from raw material sourcing to final product shipment. Utilizing advanced equipment, we conduct comprehensive testing on dimensions, performance, and chemical properties to ensure all watch components meet high-quality standards.

Can we customize watch accessories of special specifications?

Absolutely. To start, share your design drawings and technical specifications with our sales team. Our engineers will review your requirements, collaborate with you to finalize details, and ensure alignment. We'll then develop a dedicated production plan, utilizing advanced manufacturing and precision techniques to produce components matching your exact specifications. We maintain close communication throughout the process, providing timely updates on production progress.

What is your standard lead time for watch accessory orders?

Lead times depends on order size and complexity. Standard product orders typically take 8 to 10 weeks, while custom orders may extend to 12 weeks. Upon order confirmation, we will provide a specific delivery date and regular production updates. We partner with reliable logistics providers to ensure safe and timely delivery.

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